Restricted to social work majors. Examine the helping process within the context of an ecosystems developmental framework. Explore engaging clients in an appropriate working relationship; communication skills; identifying issues, problems, needs, resources, and assets; and planning for service delivery. Pay special attention to understanding, affirming, and respecting people from diverse backgrounds, including (but not limited to) groups distinguished by race, ethnicity, culture, class, gender, sexual orientation, religion, physical or mental ability, age, and national origin. Three lecture hours a week for one semester. Prerequisite: Social Work 327 with a grade of at least C.